When you login with a web user account that has the authority to manage the Call Center, you will see the Orders page. Here you can see all the orders from the cashier and you can add a new order.
To add a new online order, select “Add New” and then insert:
- Customer Phone.
- Customer name: the system will automatically populate the customer data from the database (to add a customer go to Dashboard -> People -> Customers page)
- Type: Order type. Pickup or Delivery.
- Branch: which branch will receive the online order.
Continue to the menu and select the products to complete your order.
Once it is completed, select “Send Order” to send the order to the cashier, where it will appear in your main orders page.